
Brandon Arrowood
Stopped working for no reason. Now when attempting to re link the app to Alexa, the registration advises to confirm my identity by signing in to my Sony account. When I select "continue" to sign in to my Sony account it loops right back to the very same page to confirm my identity by signing in to my Sony account. Spoke with Sony support and after unsuccessful troubleshooting, I was advised to either reset my TV to factory default or call Amazon to request to reset my Amazon account... Yeah, big no on those options. In short the app stinks. And by the reviews, I'm not alone on that thought.
29 people found this review helpful

Mike Porter
If you are stuck on the "Loading" screen, try connecting your TV to a Cell phone hotspot or something external to your home network and then connecting your account. You can switch it back to your home network after. I think this thing uses/requires port forwarding of some sort otherwise. This fixed it for me.
20 people found this review helpful

Travis Honeycutt
Connectivity with the TV and Alexa works great while the TV is on but when the TV is in standby mode it loses Wi-Fi connection and the power on function no longer works. TV is set to power on with apps.
2 people found this review helpful